Spartanburg County Public Libraries

POSTING DATE: September 20, 2024
JOB TITLE: Boiling Springs Branch Assistant, Grade 19
LOCATION: Boiling Springs Library
DATE AVAILABLE: November 1, 2024
SALARY: $2,541 per month (Includes generous benefits package)

HOURS: 40 hours per week

Weeks 1 & 2: Monday 8:00-5:00, Tuesday 9:00-6:00, Wednesday 11:00-8:00, Thursday 9:00-6:00, Friday 8:00-5:00

Week 3: Monday 8:00-5:00, Tuesday 9:00-6:00, Wednesday 10:30-8:00, Thursday 9:00-6:00, Saturday 9:30-5:00

Week 4: Sunday 12:30-5:00, Tuesday 9:00-6:00, Wednesday 10:30-8:00, Thursday 9:00-6:00, Friday 8:00-5:00

(Note: Must be flexible to accommodate schedule changes, may be asked to work other times as needed).

EDUCATION/EXPERIENCE: Bachelor’s degree or equivalent combination of education and experience and some supervisory experience. Must complete pre-employment testing.

ESSENTIAL FUNCTIONS:

Provides superior customer service when assisting patrons of all ages with information requests, patron account services, computers, digital services and other library equipment.
Assists with promoting library card sign ups and community outreach
Assists with all circulation duties, library card registration, patron account services and collection maintenance
Works with a variety of software and library automation programs
Contributes to branch meetings and workflow by making suggestions and sharing ideas
Regularly checks the branch email, Intranet and library website for new information
Remains aware of security and safety concerns taking appropriate action as needed
Performs basic readers’ advisory and information assistance, material retrieval and places hold requests
Responsible for weekly in-transit and missing reports,
Assists with preparing courier bins for delivery and in processing.
Assists with maintaining the tidiness of the shelves and display areas.
Assists with training new employees and assisting with additional branch coverage for programming
Responsible for opening and closing procedures for the Branch including register and deposit tasks
Supports supervisor directives and assumes responsibility of building and staff in supervisor’s absence

KNOWLEDGE & SKILLS:

Bachelor’s degree or equivalent combination of education and experience and some supervisory experience
Knowledge of popular books, pop culture and current events
Strong technology skills and ability to work with a variety of devices, software and audio-visual equipment
Excellent interpersonal and customer service skills that display a positive attitude, cultural sensitivity, a sense of humor, with the ability to interface with people from all backgrounds and age groups
Excellent written and verbal communication skills
Creative, flexible and organized with good time management skills and attention to detail
General knowledge of the procedures, practices and equipment of a public library with the ability to alphabetize and arrange items numerically
Ability to take direction and work independently or in a team environment
Strong work ethic with a willingness to take initiative and ability to direct the tasks of coworkers
Driver’s license valid in the State of South Carolina with the ability to drive to other libraries or community outreach